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Privacy Policy

Privacy Policy Kralenkiosk


Last updated: September 14, 2025

This Privacy Policy describes how kralenkiosk.com (hereinafter the "Site," "we," or "us") collects, uses, and discloses your personal information when you visit or use our services, make a purchase on kralenkiosk.com (hereinafter the "Site"), or otherwise interact with us about the Site (collectively, the "Services"). In this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this privacy policy carefully.

Changes to this Privacy Policy
This privacy policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on the website, update the "Last Updated" date, and take any other steps as legally required.
Collection and use of your personal data
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific purposes described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, the rights of our users, and the rights of others.
Personal information we collect. The types of personal information we collect about you depend on how you interact with our site and use our services. The term "personal information" refers to information that identifies or describes you individually, as well as information that can be related to or linked to you. The following sections describe the specific categories and types of personal information we collect.
Information we collect directly from you
Information you provide directly to us through our Services may include:
Contact information includes your name, address, telephone number and email address.
Order Information Includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information includes your username, password, security questions, and other information used to secure your account.
Purchase information includes items you view, add to your shopping cart, or save to your account, such as loyalty points, reviews, recommendations, gift cards, or purchases. Loyalty points/product reviews/recommendations/saved gift cards
Customer service data includes information you choose to include in communications with us, for example, when you send a message through the Services.
Some features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information; however, doing so may prevent you from using or accessing these features .
Information we collect about your use
We may also automatically collect certain information about your interactions with the Services (hereinafter "Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies (hereinafter "Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information about your interactions with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
Companies that support our site and services, such as Google.
Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide the products or services you request, and thus fulfill our agreement with you.
When you visit our site, open or click on emails we send you, or interact with our services or advertisements, we or third parties we partner with may automatically collect certain information through online tracking technologies, such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties is handled in accordance with this privacy policy. See also the next section, Third-Party Websites and Links.
Use of your personal data
Providing Services and Products. We use your personal information to provide you with the Services and fulfill our agreement with you, including processing your payments, fulfilling orders, sending you notifications regarding your account, purchases, returns, exchanges, or other transactions; to create, maintain, and manage your account; to arrange for shipping; to facilitate returns or exchanges; and to implement other features and functionality related to your account. Marketing and Advertising. We may use your personal information for promotional and marketing purposes, such as sending you promotional, advertising, and marketing communications via email, text message, or postal mail, and displaying advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and on other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products under Article 6(1)(f) of the GDPR.
Security and Fraud Prevention. We use your personal information to detect, investigate, or take action against potentially fraudulent, illegal, or malicious activity. If you choose to use the Services and create an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password, or other information with anyone. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in maintaining the security of our website for you and other customers, in accordance with Article 6(1)(f) of the GDPR. Communication and Service Improvement. We use your personal information to provide you with customer service and to improve our services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you in accordance with Article 6(1)(f) of the GDPR.
Cookies
Like many websites, our site uses cookies. We use cookies to operate and improve our site and services (including remembering your actions and preferences), as well as to perform analytics and better understand user interactions with the services (in our legitimate interest to operate, improve, and optimize the services). We may also allow third-party service providers to use cookies on our site to further personalize services, products, and advertising on our site and other websites.
Most browsers automatically accept cookies by default, but you can configure your browser to remove or reject cookies through your browser settings. Please be aware that removing or blocking cookies may negatively impact your user experience and may cause some services, including certain common features and functionalities, to not function properly or be unavailable. Furthermore, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
Disclosure of your personal data
Under certain circumstances, we may disclose your personal information to third parties for the performance of a contract, legitimate purposes, or other reasons under this Privacy Policy. Such circumstances may include:
With vendors or other third parties who provide services on our behalf (for example, IT management, payment processing, data analysis, customer service, cloud storage, order fulfillment, and shipping).
With business and marketing partners to display ads and provide services to you. Our business and marketing partners use your information in accordance with their own privacy policies.
When you indicate, request, or otherwise consent to the disclosure of certain information to third parties, for example, to send you products or through the use of social media widgets or login integrations with your consent.
With our affiliated companies or otherwise within our group of companies, in our legitimate interest to run a successful business.
In connection with corporate transactions, such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, as well as our rights, the rights of our users, and others.
We disclose the following categories of personal and confidential information about users for the reasons set out above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information” :
Category    Recipient categories
Identification information such as basic contact information and specific order and account information-
Commercial information, such as order details, purchase information, and customer service information.
Internet or other similar network activity data, such as usage data.
Geolocation data, such as locations determined using an IP address or other technical measures.    Vendors and third parties who provide services on our behalf (such as internet service providers, payment processors, compliance partners, customer service partners, and data analytics providers).
Business and marketing partners
Affiliated companies
We do not use or provide sensitive personal information without your consent or to derive characteristics from it.
With your consent, we share personal data for advertising and marketing activities as described below.
Third party websites and links
Our site may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or under our control, you should consult their privacy and security policies and other terms and conditions. We do not guarantee or assume any responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of any information found therein. Information you provide on public or semi-public sites, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of such third-party platforms, without limitation to their use by us or by third parties. The inclusion of such links does not imply any endorsement of the content of such platforms or their owners or operators, except as disclosed within the Services.
Children's data
The Services are not intended for use by children. Therefore, we do not intentionally collect personal data from children. If you are a parent or guardian of a child who has provided us with their personal data, you may contact us using the contact information below to request the deletion of that personal data.
As of the Effective Date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) any personal information of children under the age of 16.
Security and retention of your data
Please note that no security measure is perfect or impenetrable, so we cannot guarantee "perfect security." Furthermore, the information you send us may not be secure during transmission. Therefore, we recommend that you avoid using insecure channels to communicate sensitive or confidential information.
How long we retain your personal data depends on several factors, including whether we need the data to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your rights
Depending on your place of residence, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute and may only apply in certain circumstances. This would allow us to deny your request in certain cases and to the extent legally permitted.
Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details regarding the ways in which we use and share your information.
Right to erasure: You may have the right to request that the personal information we hold about you be erased.
Right to rectification: You may have the right to request that we correct any inaccurate personal information we hold about you.
Right to portability: You may have the right to receive a copy of the personal information we hold about you and to request that it be transferred to a third party, under certain circumstances and with certain exceptions.
Right to Opt Out of Sale, Sharing, or Targeted Advertising: You may have the right to request that we not “sell” or “share” your personal information, or that we opt out of the processing of your personal information for the purpose of sending “targeted advertising,” as defined under applicable privacy law. Please note that if you visit our site with Global Privacy Control’s opt-out preference signal enabled, this will be treated as an opt-out request for the “sale” or “sharing” of information for the device and browser you use to visit our site, depending on your location.
Restriction of processing: You may have the right to request that we stop or restrict the processing of your personal data.
Withdrawal of consent: Where we rely on your consent to process your personal data, you may have the right to withdraw that consent.
Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do so by responding directly to our refusal.
Managing your communication preferences: We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option in the emails we send. If you opt out, we may still send you non-promotional emails, such as emails regarding your account or orders placed.
You may exercise these rights as indicated on our Site or by contacting us using the contact details below.
Please note that exercising any of these rights does not constitute discrimination in any way. We may need to collect information from you to verify your identity, such as your email address or account information, before we can substantively respond to the request. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before accepting requests from an authorized representative, we will ask you to provide proof that you have authorized that representative to act on your behalf. We may also ask you to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.
Claims
If you have a complaint about how we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, you may, depending on your place of residence, have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with your local data protection authority. For the EEA, please consult this list of data protection supervisory authorities .
International users
Please note that we may transfer, store, and process your personal data outside your country of residence. Your personal data will also be processed by external staff, service providers, and partners in those countries.
When we transfer your personal data outside Europe, we use recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses or an equivalent contract issued by a competent authority in the United Kingdom, unless the data transfer is to countries ensuring an adequate level of protection.
Contact
If you have any questions about our Privacy Policy or this Privacy Policy, or if you wish to exercise your rights, you can call us, send an email to info@kralenkiosk.com or contact us at Cortigo Altos 1, Las Minas, AL, 04693, ES.
Unless expressly stated otherwise, we are the controller of your personal data under applicable data protection law.